Responsibilities and Tasks: Responsibilities will include the following: 1. Facilitates communication and serves as a liaison between the MSDE, parent and provider committees, the community and other stakeholders; 2. Works closely with the Executive Director and members of the Division of Early Childhood leadership staff to support communication, coordination and effective service delivery; 3. Examines programs, administrative procedures and policies and makes recommendations for improvements and appropriate plans of action; 4. Organizes and coordinates community outreach and external relations efforts; 5. Facilitates responsive, accurate, proactive and collaborative communication with the community; 6. Attends and participates in advisory councils and feedback loops and other community functions to maintain visibility and open lines of communication; 7. Ensures the User-Centered System Design work adequately engages and represents providers and parents from across MD; 8. Assists constituents, including parents, providers and community members, with inquiries and concerns; 9. Will support with the development of templates and processes to move the initiative forward. 10. Will refine Standard Operating Procedures (SOPS’s) based on input and updated policies. 11. Performs other duties as assigned