Specifications include, but are not limited to: The Maryland Judiciary is seeking proposals from prospective offerors to support the State Court Administrator on all aspects related to organization change management (OCM) attendant to the implementation of the Maryland Electronic Courts (MDEC) initiative. The key focus of this engagement is to engage constituents and direct energy toward successful system implementation, reducing resistance to change related to the project and, thereby, promote the successful adoption and use of new systems and business processes. The scope of this engagement includes all MDEC users and support personnel including: Court personnel including judges, commissioners, clerks, administrators, and other personnel that provide support for case processing for all levels of court; Administrative Office of the Courts (AOC) and District Court Headquarters (DCHQ) personnel including centrally administered program staff, including Judicial Information Systems (JIS), that provide program and administrative support for court operations; Court related agency personnel including staff of commissions, committees, and offices that provide support for specific judicial functions such as mediation and conflict resolution, communication and public affairs, access to justice, legislative affairs, etc.; and External customers including state and local governments, civil and criminal justice partners, legal services providers, attorneys, and the public. BIDDER PREREGISTRATION REQUIRED.
