Specifications include, but are not limited to: Provide Peer Support Services to individuals referred by the ED who are eighteen (18) years of age or older and are experiencing a Behavioral Health Crisis. Ensure sufficient number of Peer Support Specialists are available to provide Peer Support Services in the ED from 8:00 a.m. to 5:00 p.m. Peer Support Specialists shall: Assist referred Patients to view their Behavioral Health Crisis as an opportunity for growth and change; Assist referred Patient to ideally manage future Behavioral Health Crises within the community rather than in a hospital or other crisis setting; Collaborate with ED staff to enhance the Peer Support and ED services provided in the ED and strive to meet the needs of Patients experiencing a Behavioral Health Crisis; and Refrain from performing crisis assessments or serving as advocates for particular clinical dispositions. Maintain strict confidentiality including but not limited to Protected Health Information as required by HIPAA. Record and maintain a record for each Patient who receives Peer Support Services, including but not limited to: Peer Support Services offered; Peer Support Services provided; and Results of the Peer Support Services provided.