Specifications include, but are not limited to: Provide a sufficient number of Navigators/volunteers who shall provide outreach, education, and enrollment to uninsured or under insured Maine residents, and small business and employees related to the Marketplace. Navigators/volunteers shall be located in Maine and provide outreach at a permanent location (e.g. awarded Bidder’s identified location(s)) where eligible Consumers can receive enrollment assistance should the provision of in-person assistance be deemed safe under guidance from the Maine Center for Disease Control and Prevention at any point during the period of performance. Navigators/volunteers shall have the ability to provide assistance to Consumers outside of normal business hours Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time. Ensure all Navigators/volunteers receive training and certification, annually, as a Maine Enrollment Assister (MEA) through the Centers for Medicare and Medicaid Services Marketplace Assister Training prior to providing Navigator services. Certification is managed through the Navigator Grantee. The Department reserves the right to revoke any MEA certification at is sole discretion. Provide proof of Navigator/volunteer certification prior to the Navigator/volunteer providing Navigator services. Notify the Department immediately if the Navigator/volunteer’s certification lapses or is revoked.