Specifications include, but are not limited to: 1. Establish and maintain an inventory of financial institutions doing business in Maine including trust companies, savings banks, industrial banks, commercial banks, savings and loan associations, and federal and state credit unions. 2. Contact each financial institution and establish the data connections and file requirements necessary to perform accurate FIDM in a way that meets the requirements of the law and the operational needs of MRS and the financial institution. A wide range of file formats and media will be included and must be accommodated. The successful Bidder must be prepared to process files on any media used by the participating financial institutions. 3. Keep all information obtained from MRS and the financial institutions confidential and prohibit any employee, agent or representative from disclosing that information to anyone other than the financial institutions or MRS. 4. Work with OIT staff to establish the data connections and file format necessary to obtain the file of individuals and businesses via FTP and to return a single file in the proper format to MRS. 5. Perform the data match function with all participating financial institutions on a quarterly basis. 6. Establish with MRS a mutually agreed-upon schedule for the electronic transmission of files. The selected Bidder must adhere to the schedule and process files timely. 7. Resolve any technical difficulties that impact the ability of financial institutions’ ability to participate in the match program and work with OIT staff to resolve technical difficulties with file transfers. 8. Notify MRS immediately upon becoming aware of a financial institution’s non-compliance in providing all required data match information or services. 1. Communications Environment: Selected Bidder must have the capacity to engage in electronic data file exchange with MRS and must use an electronic data exchange protocol acceptable to MRS and OIT. OIT has authorized the use of several methods of secure file transfer protocol (SFTP) for Internet based file transfers. Alternative methods of file transfer will be evaluated and must be approved by OIT. The selected Bidder must agree to make technological changes in order to meet upgrades to industry supported standards. 2. File Processing: Record layout and file specifications should be in accordance with the Financial Institution Data Match Specifications Handbook found at: https://www.acf.hhs.gov/sites/default/files/programs/css/msfidm_specifications_handbook.pdf 3. IT Staff: Adequate information technology staff, must be assigned to complete implementation and to maintain the system during the life of the awarded contract. IT staff must be capable of communicating and coordinating resolution of any issues that may occur, correcting any problems, and implementing any changes within two (2) business days unless otherwise agreed in writing. 4. Change Control Process: Selected Bidder must have an established change control process in place. 5. System Enhancement Services: After the system is operational, MRS may require additional programming and user acceptance testing in the event of changes in policies, guidelines, rules, regulations, statutes or judicial interpretations.