Specifications include, but are not limited to:. A. The successful vendor shall provide all required Linen/Laundry services for cleaning of DCFS owned linen, cleaning of laundry for resident’s personal clothing, provide linen and cleaning. Pick-up and delivery shall be on an as needed basis. Service shall be seven (7) days per week, twenty-four (24) hours per day; from the time of notification until the special needs shelter is closed or discontinuance of the need for service. This includes holidays and weekends. The successful vendor shall pick up linen/laundry and return linen/laundry within twenty-four (24) hours of notification of closure. B. Successful vendor shall be responsible for cleaning resident’s personal laundry. Vendor will also provide laundry bags with identification tags, for pick-up and delivery. C. The successful vendor will furnish laundry bags with identification tags for resident’s laundry, bins, carts and hampers, which shall be of sufficient size and quantity for the transporting of soiled clothing and linens. D. The successful vendor shall thoroughly sanitize laundry carts after they are emptied of soiled linen and this sanitization must be done prior to placing clean linen in the laundry carts for return to facility. E. The successful vendor shall provide a twenty-four (24) hour turnaround time for cleaning of linen and laundry, including weekends and holidays. Soiled laundry and clothing shall be picked up daily and clean laundry and clothing shall be delivered daily. Linen inventory will be managed by the successful vendor to provide sufficient deliveries to meet daily linen requirements. F. Unit price shall include the rental of the items, all labor, materials and packing, tagging, freight, delivery and pickup. The bid price must be all inclusive. G. Successful vendor shall designate a contact person to provide on-going communication, coordinate servicing, answer questions and expedite service when requested. H. Successful vendor shall meet all Federal and State Infection Control Requirements. I. Successful vendor must possess all current licenses required to provide laundry services. Proof of license will be required prior to award being made against this solicitation.