Specifications include, but are not limited to: SECURITY PERSONNEL It is desirable that security officers have a minimum of three (3) years experience in security service; however, all officers must have a minimum of one (1) year experience. In all cases, the Agency expects the contractor to assign its best-qualified and performing personnel to this contract. The Agency shall assume that poorly qualified and poorly performing personnel are failures of the contractor to perform adequately. Security officers shall wear appropriate uniforms that have been approved by Louisiana State Board of Private Security Examiners that are clean, pressed and well maintained. The contractor must assist his personnel to assure proper alterations, uniform belts, and uniform type shoes. The contractor shall be responsible for furnishing a minimum of two complete seasonal uniforms, which are well maintained, and without rips and frays at no additional expense to the State. The State will not get involved in issues regarding cost/payment of uniforms, belts, etc for guards. Security officers will not appear on position in a combination of uniform and civilian clothing, with torn or frayed uniforms or with hems out of trousers. SCREENING REQUIREMENTS: Agency has a right to request drug testing at no additional cost to the state for all guards by a certified laboratory according to Substance Abuse and Mental Health Services Administration (SAMHSA) guidelines. The report shall identify the drugs/metabolites tested for, whether positive or negative. The report shall also indicate the date and time of specimen collection, the date received by the laboratory, and the date and time reported. The state agency reserves the right to request additional drug screens for security guards for reasonable cause. Any security guard(s) who test positive on any drug screens shall be immediately dismissed. If at any time a change in personnel is made the contractor must provide the Office of State Purchasing the information on new employee(s) on drug testing, before they may begin work. The contractor shall be responsible for all cost associated with the drug testing. Contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity and shall be responsible for taking such disciplinary action with respect to employees as may be necessary. REPORTING REQUIREMENTS: The contractor must submit monthly shift report/time sheets to the state agency. The contractor must maintain complete and accurate records to substantiate services provided to the state agency. The contractor’s records must document a) name of security guard providing service, b) date service provided, and c) time/shift service was provided. The state agency reserves the right to request additional reports, which contain documented proof the requirements as stated herein are being complied with. On a periodic basis and/or at the request of the state agency, the contractor shall conduct an examination and review of the security guard’s performance while on duty. A written report shall be submitted to the state agency and shall contain the following information regarding the examination and review: a) findings of compliance inspections, b) documented information such as the date, c) security guard’s name, and d) comments regarding the security guard’s performance.
