Specifications include, but are not limited to: A.Contractor must be approved by the Louisiana State Board of Private Security Examiners (LSBPSE) in accordance with Louisiana Revised Statute 37:3270 et al. The Security Officers must be in compliance with all rules and regulations of the LSBPSE.B.Personnel1.Security Services personnel must be trained and qualified to serve as armed and unarmed security officers in accordance with applicable governmental requirements, including the State of Louisiana standards, for armed and unarmed security officers. 2.All personnel must be able to effectively communicate in English to include the comprehension of verbal and written instructions. Personnel must be able to read and understand established procedures, communicate by telephone and/or two-way radio, complete required reports, and relay information to appropriate officials.3.All personnel must hold a high school diploma or graduate equivalent diploma.4.All personnel should exhibit a high level of maturity and responsible behavior. 5.All personnel must be U.S. citizens or registered resident-aliens. C.Staffing Levels1.Contractor shall maintain staffing levels as requested to provide required services.2.Contractor shall be responsive to Airport requests during emergency and/or other unplanned events. 3.Contractor shall hire a sufficient number of employees to fully staff all employee shifts on a daily basis, including weekends, holidays, and missed shifts by assigned personnel due to illness, injury, or other unforeseeable reasons. 4.Any additional hours/posts requested by the Airport will be requested twenty-four (24) hours in advance. Contractor shall provide such additional staffing as may be requested by the Airport. D.Uniforms and Equipment1.Contractor must supply all uniforms and equipment required for the performance of duties with the exception of radios. Contractor will not have the responsibility of supplying radios; radios will be provided by NOAB. Contractor shall supply a vehicle(s) for its personnel assigned to perform the services hereunder, including providing any necessary transportation to the post positions. It is up to the Contractor’s discretion to determine how many vehicles are needed for their employees to utilize on the property with the proper insurance to meet the scope of work. E. Training 1.Prior to assignment of duty as a security officer, each individual will have to complete at least sixteen (16) hours of classroom training and twenty-four (24) hours of supervised on-the-job training, with all training to be provided by the Contractor at its expense. Contractor is responsible for all costs of providing the necessary training before assignment of personnel to perform the services required hereunder. 2.Before services in a supervisory position, an individual must have at least forty (40) hours of supervised training in gate guard security services operations and must be fully qualified to perform all of the duties of the various positions. 3.Training must include appearance, attitude, conduct, and customer service, incident reporting and other duties required by the Airport.4.Contractor shall provide personnel with training and insure attendance at Office of Homeland Security training as required, including an anti-terrorism awareness course at no additional cost to Airport. All personnel shall be trained and certified in basic first aid, cardio-pulmonary resuscitation (CPR), and the use of automated external defibrillators (AED).