A. Studio Maintenance: The maintenance responsibilities required for the studio can be classified into two areas, preventative and corrective. A facility maintenance program shall be utilized for the purpose of observation and correction of technical problems as recorded by the staff and operators. The establishment of a technical reporting system shall be implemented, This shall consist of a pre-printed form that shall describe and identify technical problems as they occur. This shall allow for written documentation of problems, records of corrective action, and status tracking of equipment. Copes of the problem reports shall be faxed to the Engineer for service preparation. A monthly report of problems and corrective actions shall be submitted for maintenance records. The Department of Mass Communications shall provide the availability of an appointed on-staff liaison that would be available for maintenance coordination and light maintenance responsibilities and for daily identification of maintenance problems in the studio. This individual shall work closely with contract engineer as a source of communication regarding technical and operational problems. Additionally, the contract engineer will be on-call for emergency problems and shall provide a 24-hour answering service and paging numbers for emergency technical problems and assistance. The engineer shall be required to make a mandatory visit to KNSU once a month. Failure to visit the station monthly may result in the forfeiture of the monthly fee paid to the firm by the University. In the event a problem arises and the University contacts the engineer, the engineer shall respond via e-mail or telephone within two business days. If a visit is required to address the problem, the engineer shall make a service call within seven business days, unless it is an emergency. B. Transmitter Maintenance: The responsibilities for the transmitter site fall into four categories; preventive maintenance, corrective maintenance, operations supervision, and transmitter site equipment (i.e. tower, transmission line and antenna equipment). These four areas shall be addressed on a bi-monthly, quarterly, and annual basis as specified by the equipment manufacturers. Additionally system performance test for frequency response, noise, and product quality shall be checked on an as-needed basis to be determined by the appropriate University personnel. The routine and preventive maintenance of transmitters shall be carried out on a weekly basis, including inspection and correction of any problems. Transmitter performance and early problem diagnosis may be done weekly since the operator on duty records all transmitter readings. Corrective maintenance shall be required at times of equipment failure or when monitoring conditions show that a potential problem is surfacing. When a total failure of the main on-line system occurs, a backup system should be able to be brought on-line. This shall allow minimal loss of service between change over of the online system to the off-line backup system equipment when need If backup systems are not available, repair of the main system will be scheduled at the earliest available time with respect to the programming schedule, parts availability, and the availability of a technician. It should be made clear that the availability of service personnel, parts, test equipment and backup systems is the only way to facilitate continuous programming when a failure occurs. Otherwise, delays in resuming operation are not the responsibility of Engineer. The operations personnel shall be instructed by their appropriate supervisor regarding the operation, problem reporting, logs, and alarm indications of the facilities’ systems. The staff shall be required to learn how to follow the procedures provided of what to do when a problem or alarm occurs, and recording of data for FCC files. Notification of a problem or symptom to the appointed staff assistant shall be the first priority of all staff members when something abnormal occurs. The on-staff appointed assistant shall be the liaison for problem reporting. Should the assigned contract engineer be knowingly indisposed for a period of time (i.e., vacation, another station called first, illness, etc.), a substitute engineer shall be assigned to be available on a standby basis. The maintenance of transmission equipment, such as towers, feed lines, tower lighting, electrical service, HVAC, generators, and antenna equipment, is not the responsibility of the contract engineer. These responsibilities require specialized skills and equipment. All tower work or transmission equipment work shall be coordinated and supervised by the contract engineer and the General Manager of the Station with regards to independent contractors, factory representatives, factory service and independent companies. Maintenance records regarding work done will be maintained for duty verification and maintenance tracking. A monthly service report shall be provided to the Station documenting system actions taken by the contract engineer. C. FCC Compliance: Supervision of FCC logging requirements of staff operators shall be the function of the University. This includes proper procedure, EBS records and modulation levels and maintaining technical specifications. It is the sole responsibility of the University, not the contract engineer, to notify the General Manager and advise him of any problem that would put the Station in violation of FCC regulations. Additionally, the contract engineering service cannot be held responsible for compliance due to the participation of other staff members in the day-to-day operations of the facility, but the Engineer shall make every effort to point out areas of non-compliance when encountered. D. Installation of Equipment: The services provided in this specification are for the existing equipment and facilities of the Station. Routine replacement or equipment additions shall not be part of the contract maintenance engineer’s responsibilities. The firm is not authorized to purchase equipment on behalf of the University. They may assist the University by providing recommendations on the equipment that is needed, but shall not automatically assume that they can place a piece of equipment whenever needed. The University must follow all procurement codes regarding purchases of equipment. Major construction additions or remodeling, is not in the scope of maintenance engineering responsibilities. E. Studio Construction or Major Installations: Expansion, major construction, studio remodeling, or facility upgrades fall outside of the scope of this maintenance contract. Services of the above type will be available on a bid or hourly basis. In all cases, actions of this nature will be pre-arranged and done at the General Manager’s approval.
