Specifications include, but are not limited to: This scope of work details transit security services at various New Orleans Regional Transit Authority locations throughout the City of New Orleans and Orleans Parish. Maintaining a secure transit environment is one of RTA’s top priorities. The contractor will be expected to secure all property owned leased and/or maintained by RTA (i.e. Facilities, vehicles,) assist employees of RTA, the transit riding public, maintain good order, provide excellent customer service at all times, and render assistance to the public and first responders at all times and especially during emergencies. The security services under this contract will include security coverage for transit facilities, assets, and areas designated for Transit Operations. The Contractor will be responsible for providing highly qualified, professional, alert, diverse, and proactive security personnel with an emphasis on customer service and ambassadorship. All personnel assigned to the RTA contract will be dedicated to the account and shall not work on other accounts as part of their normal duty day. This service shall be nonstop, despite weather, disasters, or susceptible or actual organized labor action, Service will be required 24 hours a day, 365 days a year unless otherwise communicated by RTA’s Project Manager.
