The Office of Technology Services (OTS) is issuing this Request for Information (RFI) to solicit input from qualified vendors regarding commercially available Configuration Management Database (CMDB) solutions suitable for large, complex, and consolidated enterprise environments. This RFI is intended to gather high-level, non-binding information on the current landscape of CMDB technologies, architectures, and implementation strategies that can support a robust, scalable, and secure configuration management capability across the enterprise. OTS seeks to understand how solutions address challenges such as multi-source configuration data reconciliation, real-time asset and relationship discovery, integration with IT service management (ITSM) and operations (ITOM) platforms, and support for hybrid (on-premise and cloud) infrastructures.
