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Security Information and Event Management (SIEM) System and Services


Location
Kentucky
Publication Date
03/16/2020 02:44 PM EDT
Closing Date
04/02/2020 02:00 PM EDT
Issuing Organization
Northern Kentucky University
Solicitation Number
Description

Specifications include, but are not limited to: • Provide or utilize COTS (commercial off-the-shelf) SIEM products in the solution. The technical solutions included in the service should have a commercially or field-proven operational history. • Be capable to provide an average mean-time-to-detect (MTTD) for critical events of less than 7 days after the service enters production status and after initial tuning event completes. The MTTD should be reduced through the life of the engagement with the goal of and average MTTD of less than 24 hours within 12 months. • Be capable to provide an average mean-time-to-respond (MTTR) for detected critical events in a reasonable timeframe. This may include service level agreements (SLAs). Guidelines provided below: • Low = < two (2) weeks or better • Medium = < one (1) week or better • High = < 48 hours or better • Critical = < 24 hours or better

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