Specifications include, but are not limited to: A Contractor to provide Medical Insurance Claims Processing (MICP) services. Processing actions include verification of eligibility, filing, posting, accounting, reporting, and exchanging data for claims to be submitted to Kentucky Medicaid Assistance Program (KMAP), Managed Care Organizations (MCOs) under contract with the state, as well as third party insurance carriers. The Contractor shall provide a Commercial Off-the-Shelf (COTS), cloud-hosted (refer to Section 30 for hosting requirements), configurable, Software as a Service (SaaS), Health Care Insurance Portability and Accountability Act of 1996 (HIPAA) compliant solution. The Contractor shall configure and customize its system as necessary to meet the requirements as defined in this RFP. The Contractor will maintain and operate the solution as well. The Contractor will keep OCSHCN abreast of requirements and changes as needed, to stay in compliance with Federal and Kentucky laws and regulations related to medical processing services rendered.