Specifications include, but are not limited to: a) Provide project management: including developing and maintaining a project plan, scheduling meetings, managing completion of qualified provider tasks, producing status reports, and managing the project scope, timeline and budget. b) Participate in upgraded solution and high availability re-architecture design. c) Provide architecture and technical implementation support as well as technical project management of vendor resources d) Install IBM MDM software in up to three environments (DEV/UAT/PRD) e) Install IBM Integration BUS (IIB) software in up to three environments (DEV/UAT/PRD) f) Upgrade instance databases g) UAT Support/Issue resolution h) Remote Operational Training i) Documentation: Updated Configuration doc and Operations Guide j) Production deployment planning and project transition k) Upgrade all engine call-outs and handlers to function in v11.6 environment l) Provide 1 week of post-production support before project close-out. m) Finalize and distribute all project documentation deliverables. n) Perform support transition and project close out activities