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KSFB Ticketing System


Location
Kentucky
Publication Date
02/27/2020 08:58 AM EST
Closing Date
04/23/2020 03:30 PM EDT
Issuing Organization
Commonwealth of Kentucky - Office of the Controller
Solicitation Number
Description

Specifications include, but are not limited to: Software Requirements at a minimum:  On-site initial installation & training manuals, reference materials  Reporting on system patching and security protections  PCI Compliant  All transmissions must be encrypted  Vendor assumes PCI compliance liability  Regional/local technical support  Regional/local client support specialist  24/7 tech support  Box office, phone and internet sales channels  Self-customizable charts for GA & reserved seating events of various configurations in various venues  Self-service event builds and edits  Season events, multiple run events, single events and upsell events capabilities  Reporting & Analytics component  Marketing component  Access management component  Account management component  Dynamic & Variable pricing capabilities  Discount & Promotion capabilities  Group Sales capabilities  45-50 Licenses/Users  The KSFB prefers to use their own Credit Card Processor, so vendor should provide middleware software requirements, if any, for integration with the ticketing payment system. Hardware Requirements recommended minimum:  Minimum internet connectivity requirements  Two (2) servers (One Primary, One Backup) Additional if needed, unless using hosted solution (Cloud Based)  Eighteen (18) permanent box office computers and credit card machines with current chip technology  Twenty (20) permanent box office ticket printers  Eighteen (18) mobile box office computers, credit card machines with current chip technology and printers  Sixty-two (62) guest services scanners  Any other equipment not specifically listed above, but deemed necessary.

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