Specifications include, but are not limited to: Software Requirements at a minimum: On-site initial installation & training manuals, reference materials Reporting on system patching and security protections PCI Compliant All transmissions must be encrypted Vendor assumes PCI compliance liability Regional/local technical support Regional/local client support specialist 24/7 tech support Box office, phone and internet sales channels Self-customizable charts for GA & reserved seating events of various configurations in various venues Self-service event builds and edits Season events, multiple run events, single events and upsell events capabilities Reporting & Analytics component Marketing component Access management component Account management component Dynamic & Variable pricing capabilities Discount & Promotion capabilities Group Sales capabilities 45-50 Licenses/Users The KSFB prefers to use their own Credit Card Processor, so vendor should provide middleware software requirements, if any, for integration with the ticketing payment system. Hardware Requirements recommended minimum: Minimum internet connectivity requirements Two (2) servers (One Primary, One Backup) Additional if needed, unless using hosted solution (Cloud Based) Eighteen (18) permanent box office computers and credit card machines with current chip technology Twenty (20) permanent box office ticket printers Eighteen (18) mobile box office computers, credit card machines with current chip technology and printers Sixty-two (62) guest services scanners Any other equipment not specifically listed above, but deemed necessary.