Specifications include, but are not limited to: •Agency will respond to the requestor by phone or email within 2 hours of request when request is submitted during normal business hours of Monday-Friday 8am-5pm. The response will include any additional information needed by the vendor and plan for next steps.•Agency commits to filling vacancy within 5 business days for RN, LPN, MA, and Clerk positions•Agency commits to filling vacancy within 10 business days for APRN or Rad Tech•Agency will communicate to LMPHW no later than 8:30 am if their staff has called off for that day’s shift and earlier when feasible. This communication will be made to the supervisor of the clinical area for which that employee is assigned.