Specifications include, but are not limited to: Contractor shall provide origin to destination transportation services to eligible persons in order to maintain ability
to reside in the community as long as possible (“Sedgwick County Transportation” or “SCT”).
2. Contractor represents and warrants the following:
A. All rides must have prior authorization by SCT. Rides scheduled with the Contractor that do not receive prior
authorization are subject to denial of payment.
B. SCT customers shall be given priority service.
C. SCT may adjust trip assignments based on passenger’s needs, Contractor availability, or other unforeseen factors.
D. Contractor shall ensure through individual trip planning, coordination of trips, and time management that:
1. Passengers are picked up no later than 20 minutes after requested pick up time. If this is not possible,
Contractor must notify SCT immediately; and
2. A backup system is in place and rides are managed in such a way that no SCT passenger is left without a ride.