Specifications include, but are not limited to: a. Record administrative hearings conducted by telephone and in person.
The goal of the project is to provide a new solution for recording administrative hearings conducted by the office of appeals. More than 95% of all hearings are conducted by telephone, and so the recording solution must tie into the phone system. However, some hearings occur in-person and so a workable solution must also include a means to record in-person hearings where at least one party is not on the phone but is in the office or conference room space with the hearing officer.
b. House and preserve hearing recordings on a secure system capable of on-demand playback and downloading or be able to deposit recordings on a server or system maintained by KDOL.