Specifications include, but are not limited to: A contract for service and maintenance for a high-volume hematology analyzer, Advia 2120I. 1. Vendor must provide unlimited service visits (labor and travel 8am-5pm M-F) for an Advia 2120l located in Mosier Hall F103. 2. Travel time and associated costs shall be included in the price of the Maintenance charge. 3. A completed copy of the Preventative Maintenance (PM) checklist and service report shall be provided to department personnel upon completion of each visit. 4. Vendor must provide a preventative maintenance program plan incorporating the manufacturer’s recommended intervals. A copy must be included in the proposal. 5. Vendor shall provide 24/7 technical phone support.