Specifications include, but are not limited to: provide hardware and software maintenance for all existing and new Avaya
products including but not limited to ACM, S8800, S8300E LSP and stand alone, G650, G430, G450,
Avaya Call Center Elite, AES, SBCe, Equinox, CSCM, System Manager, Session Manager and ESS.
Services offered must include monitoring, troubleshooting, problem resolution, preventative
maintenance, and inventory management