Specifications include, but are not limited to: 1. The primary role of the security guard at each facility is to provide a secure work environment through a visible presence, and when necessary through direct intervention. Security guards are expected to operate in a professional capacity with regards to interactions with clients and staff at all times. 2. Security Company and individual guards must be fully licensed or certified by the Wichita Police Department, before they can begin providing services at COMCARE locations. All local requirements for licensing, certification and or registration must be followed and proof of such provided prior to services being initiated. It is expected that the security company and all security guards will be fully compliant with all applicable sections of the Wichita City Ordinance 3.72, pertaining to regulations and requirements for providing security services within the city of Wichita. Security services will be performed by carefully selected and trained employees in conformity with accepted security practices and standards. 3. A centralized trainer for all new guards is required to ensure each guard is fully trained and licensed/certified. 4. Security Company shall provide proof of criminal background check to include felony and child/adult abuse and sexual predator registry, and drug tests for each employee before services can be provided at any COMCARE site. All COMCARE assigned guards must also be trained in CPI and Mental Health First Aid within six (6) months of placement, this training may be provided by COMCARE staff for a fee. Company must provide a copy of each guard’s license/registration, driver license and a memo verifying the guard passed the required tests/checks. 5. All security guards on site shall wear appropriate professional uniform while on duty, which at all times clearly identifies them as security personnel and not law enforcement. This uniform shall also be in full compliance with specifications of Wichita City Ordinance section 3.72.290. 6. Security guards will not be employees of COMCARE. All assigned guards shall be trained and licensed by the Wichita Police Department and successfully complete the Advanced Level private security permit. Guards should be High School graduates and be Red Cross certified in CPR and First Aid. Guards must be in sufficient physical and psychological condition to provide staff security, apprehend suspects and properly direct or assist staff in emergency situations. 7. All security staff furnished by the contractor shall, before starting at any facility, have a minimum of two (2) hours structured training in the following: crowd psychology, management and control techniques, public relations, limited force ejection techniques, use of fire extinguishers and locations of emergency equipment and personnel, and visual inspection and search techniques. 8. Security guards will also respond if the Crisis Response Team (CRT) is requested. Guards will participate in Crisis Response Team meetings and trainings, as requested. The security guard will follow the lead of the CRT. Security guards shall use LIMITED physical force in performing their duties and only when absolutely required, and it is visually apparent that staff or other clients are under immediate physical threat. 9. Security guards will monitor calls for assistance through the public address system. Guards shall also assist staff in monitoring individuals identified at potential risk of harming themselves while in the facility. 10. Security guards shall carry no weapons at any time on the premises unless the site is specifically assigned as a ‘Lethal Guard placement’. Plastic hand restraints may be kept in a drawer at certain locations to be determined in post orders.
