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Video Remote Interpreter (VRI) Services


Location
Iowa
Publication Date
05/02/2019 10:54 AM EDT
Closing Date
06/12/2019 10:00 AM EDT
Issuing Organization
State of Iowa - Department of Administrative Services
Solicitation Number
Description

Specifications include, but are not limited to: Video remote interpreting (VRI) services. A public entity that chooses to provide qualified interpreters via VRI services shall ensure that it provides—  (1) Real‐time, full‐motion video and audio over a dedicated high‐speed, wide‐ bandwidth video connection or wireless connection that delivers high‐quality video images that do not produce lags, choppy, blurry, or grainy images, or irregular pauses in communication;  (2) A sharply delineated image that is large enough to display the interpreter's face, arms, hands, and fingers, and the participating individual's face, arms, hands, and fingers, regardless of his or her body position;  (3) A clear, audible transmission of voices; and  (4) Adequate training to users of the technology and other involved individuals so that they may quickly and efficiently set up and operate the VRI.

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