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Operation of Hotlines After-Hours

Publication Date
02/04/2019 01:33 PM EST
Closing Date
02/14/2019 05:00 PM EST
Issuing Organization
Iowa State University
Solicitation Number

Specifications include, but are not limited to: Iowa State University of Science and Technology (ISU) is soliciting information from qualified contractors to operate helplines during the after-hours, weekend, and holiday provider on behalf of the ISU Department Human Sciences Extension and Outreach (HSEO). The selected contractor will respond to 2-1-1 calls and texts, Healthy Families calls, Teenline calls, and Iowa Concern calls as well as Iowa Concern/Healthy Families live chat from the hours of 8pm 8am CST Monday Friday,weekends, and holidays.

https://iastate.ionwave.net/PublicDetail.aspx?bidID=153&ret=OPEN (opens in a new window)

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