Specifications include, but are not limited to: The Contractor shall provide legal process service of State of Iowa documents. Such service shall include, but is not limited to, the following: Meet the requirements of legal service, as defined in the Iowa Rules of Civil Procedure, Rule 1.305, Personal Service. Accept all referrals made by the Agency for service of process and use due diligence in obtaining service. The Agency defines diligence as service attempts made at varying hours of the day and varying days of the week. This includes weekends, holidays, and non-business hours. Perform an exhaustive search for individuals to be served, which shall include the following: •At least 3 attempts to serve the individual at the address provided by the CSRU. •Attempts to serve the individual at a known employer, if requested by the CSRU.