Specifications include, but are not limited to: A. Technical assistance will address team successes and barriers in implementing the NAVIGATE Model,
outreach to the community, and services to individuals. B. Technical assistance will assess each team's strengths and areas needing improvement to improve positive
outcomes for the individuals being served by the program.
C. Technical assistance by telephone to each team director no less than monthly. This assistance may be provided
more frequently if agreed upon by the contractor, program directors, and the Agency.
D. Telephonic technical assistance to each team member including but not limited to the family psychoeducation
provider, supported employment specialist, the individual resiliency training professional, and community support
worker. Each member will receive no less than one (1) hour of technical assistance by telephone each month.
E. Include the use of the NAVIGATE manual into each technical assistance call.
F. Utilize the fidelity measure to assess the Individual Resiliency Therapy, Family Education Program, Supported
Employment and Education staff development.