1. The scope of services defined in the final contract between IPERS and the vendor will be binding and will supersede this section of the RFP if different from the scope of services defined here. 2. Samples of these projects are available here. 3. This RFP includes two current projects. All projects are subject to change at IPERS’ discretion, including addition of new projects over the term of the contract. Vendors must bid on both projects. a. Mailing requirements for all projects: • Vendor will use CASS and NCOA verification to edit addresses for best postage rates. For Project #1, vendor to supply IPERS a file of edited addresses including member ID (changed addresses only) each month. Vendor will provide the same information annually for Project #2. • Vendor will insert materials into envelopes with security tint and seal the envelopes. Variable address information must show through the window of the envelope and be clearly legible. Failure to ensure the mail pieces pass postal requirements will result in the vendor correcting the problem at its expense, including any additional postage. • All mailings should be sent by Presort First Class using IPERS’ permit number. • Vendor will mail from its location using the USPS Mail Anywhere program if it qualifies to use this program. 4. Quality requirements for all projects: • These projects require the highest accuracy with no chance for error. Any errors must be corrected by the vendor at its expense. IPERS may penalize the vendor by 1% of the bid for each day that the project is delayed. Gross failure to produce the piece in good quality means the state may penalize the vendor up to 50% of the bid. • Good quality is defined as clear, legible printing in register with consistent density, free from slurring, hickies, offsetting and scratches. Variable data must be printed in the correct location and must be in alignment. All data must be in the correct field. The data on both sides must belong to the same record/recipient. Folding must be square and may not produce dog ears. Address information must be placed correctly and be clearly visible in the envelope. 5. Data Privacy and Protection Requirements • Vendor must adhere to Data Privacy and Protection requirements as explained in Part 3 of this RFP.
