Specifications include, but are not limited to: The purpose of this RFP is to solicit bids from experienced Preadmission Screening and Resident Review (PASRR) contractors to operate the State of Iowa’s comprehensive PASRR process, which includes Level I screenings and Level II evaluations 24 hours per day, 365 days per year for individuals who may seek admission to Medicaid certified Nursing Facilities (NFs) in Iowa. The program includes training and support of a network of Independent Contractors who perform PASRR Level II assessments in Iowa. The program also includes a wide variety of quality assurance activities, monitoring of compliance with care planning and service delivery, collection, and exchange of data with the Agency, tracking of NF admissions, transfers, and discharges, and development and delivery of PASRR related training. b. Prevent potential conflicts of interest by ensuring that the Contractor does not have a direct or indirect affiliation or relationship with any Iowa NF and by requiring Level II evaluators to also not have affiliations or relationships with NFs or providers of Specialized Services. c. Maintain all systems, processes, functions, and trainings developed or customized during the Implementation Phase throughout the Operations Phase and all Contract extensions unless otherwise approved by the Agency. d. Maintain the staff positions hired or subcontracted during the Operations Phase and ensure adequate number of staff are retained throughout the Operations Phase and all Contract extensions. e. Notify the Agency in writing of any key staff resignations and dismissals within one (1) business day after initial knowledge of the change. Key staff includes: the project manager, webmaster, clinical director, Level I manager, Level II manager, primary Level I clinician, Iowa Help Desk staff, and primary ServiceMatters clinician. f. Allow the Agency to review and approve the resumes and credentials of all Iowa-based Level II evaluators. g. Attend conference calls with the Agency at least twice weekly during the Implementation Phase to review the implementation progress. h. Attend conference calls with the Agency twice monthly or as directed by the Agency throughout the Operations Phase and all Contract extensions to review contract deliverables, identify service trends, consult on issues of quality or concern, and engage in problem solving or program adjustments as needed.