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Application Services


Location
Indiana
Publication Date
04/02/2019 05:29 AM EDT
Closing Date
06/13/2019 11:00 AM EDT
Issuing Organization
State of Indiana - Department of Administration
Solicitation Number
Description

Specifications include, but are not limited to: In accordance with Indiana statute, including IC 5-22-9, the Indiana Department of Administration (IDOA), acting on behalf of the Indiana Family and Social Services Administration (FSSA), requests application services to support program eligibility and benefits for DFR, including (1) Maintenance and operations (M&O) services for the benefits portal, agency portal, I3/Interactive Voice Response (IVR) system; Communication & Document Management System (CDMS); document center solution; and the Indiana Manpower and Comprehensive training (IMPACT) system and (2) Related enhancement work such as portal updates and IMPACT enhancements

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