Specifications include, but are not limited to: A user-friendly, easy-to-navigate interface Implementation that is appropriate in more remote, outdoor environments – that may or may not have significant existing infrastructure Compatibility with a wide variety of customer mobile computer systems (e.g. cell phone, laptop, tablet, media streaming devices, etc.) and a wide variety of customer-contracted or prepaid cell carriers Options for both a government-owned service and a full turn-key service where vendor provides the design, installation, management, monitoring, and support functions All necessary hardware for administration and operation of services Ongoing software/system maintenance, support, and updates Helpdesk/customer service options both dire .