Specifications include, but are not limited to: The Botanical Conservatory wishes to contract with a concessionaire to offer a range of coffee products, soft drinks, juices, beer & wine (optional), and simple foods such as pastries, snacks, sandwiches, soups, and salads from a small fixed service location. 1. Menu Please describe the menu of beverages and food you propose to offer including prices. The Conservatory reserves the right to request product sampling as part of bid acceptance. 2. Hours of Operation The Conservatory is open to the general public Tuesday through Saturday from 10:00 a.m. – 5:00 p.m., Thursdays from 10:00 a.m. – 8:00 p.m. and Sundays from noon – 4:00 p.m. We are closed Mondays, New Year’s Day and Christmas Day. It is preferred that the commissary be open for business the same hours as the Conservatory Please list your proposed hours of operation. 3. Experience and Background Please describe your experience, background, and training in the coffee/bar/food service business. List the locations of current outlets, cafes/restaurants and dates of establishment. Describe your customer service philosophy, employee recruitment and training program, approach to quality control, policy for cash handling, emergency procedures, and on-site staffing plan.