25-046 - Service Delivery Review

The Village of Orland Park is re questing proposals from qualified and experienced firms to conduct a comprehensive organizational assessment, including a salary study and comprehensive user fee study, to ensure continued effectiveness and efficiency. The purpose of this assessment is to evaluate and analyze current staffing levels, the need for staffing, operational performance, use of existing resources, employee engagement, compensation structure, professional development opportunities, and long-term workforce planning.  Due to the nature and structure of the organization, the assessment will be conducted in two distinct parts: Police Department Assessment - A full review of all sworn and civilian positions within the Orland Park Police Department and a Village-Wide Assessment (All Other Departments).  The selected firm will be expected to provide data-driven recommendations, industry benchmarks, and best practices to help guide future planning and strategic decision-making.