Specifications include, but are not limited to: 1. Coordinate with HACC’s Human Services Department to refer residents to specific services if necessary. 2. Meet individually with households to determine their housing preference and needs. 3. Assist residents in understanding relocation information and associated benefits and accompany residents to specific meetings, as needed. 4. Assist in identifying and coordinating offsite relocation and storage needs if applicable. 5. Be available to answer resident questions on the different housing options and relocation process. 6. Maintain detailed records regarding residents and all resident communication. 7. Hold office hours at the properties. 8. Assist in housing searches for residents who decide to accept a voucher, including the application process. 9. Draft and distribute all resident notices and flyers required under the URA and other applicable regulations or as instructed by HACC. 10. Coordinate physical moves with the moving company, residents and General Contractor to remain on schedule.