Specifications include, but are not limited to: The Contractor shall provide all tools and test equipment to inspect, calibrate, troubleshoot, and repair all parts of the APOGEE Building Automation System and the Life Safety System. The Contractor shall provide comprehensive service on the Siemens Industry, Inc. APOGEE Building Automation System and Life Safety System. This shall include but not limited to all parts, labor, Insight software, Insight firmware, software/hardware upgrades and unscheduled services a s detailed herein, to maintain the APOGEE Building Automation System in proper working order. The Contractor shall provide 2 hours on-line response and 4 hours on-site response to emergencies as determined by the Chief Engineer. The Contractor shall furnish and install the necessary on-line service equipment to enable the local office to remotely log-on to the center’s system via regular voice grade phone line. ; The Contractor shall provide latest version of the firmware (as confirmed by Siemens) and deemed necessary by the Chief Engineer for the APOGEE Building Automation System (Insight) to ensure the investment in APOGEE Building Automation System is protected and the value of system is increased over time. Current firmware is 2.8.10 for the PXCM Controller; 2.8 for the MBC controller.