Specifications include, but are not limited to: Vendor must provide a clear description of the technical specifications and architecture of the solution covering the following (but not limited to): a. Software and Licenses b. Devices, Hardware, Appliance, Equipment, etc. c. Define (if applicable) 3rd Party Analytics Tool Compatibility (PowerBI, Excel, CSV, etc.) d. Will it require Active Directory Integration? e. Will this integrate with Workday ERP? f. SSO- Single Sign On and SCORM g. Upgrade and Patch Management Process to include any downtime (if applicable) and cycles. h. Network Requirements/ Topology a. Failover and Survivability Capabilities b. Proactive Monitoring Capabilities for Risk Mitigation c. Bandwidth Requirements d. What amount of bandwidth is required to provide voice service? e. What amount of bandwidth is required to provide video conferencing service? i. Desktop and Software Requirements for a functioning solution with optimum performance. j. Data Retention, Data Storage, Back-Up and Recovery Strategy (if applicable) k. Is the Data Access, Data Collection, Data Processing, Data Hosting and Data Center within United States only? This applies to maintenance and support who will access the JJC information/ platform. Describe any proposed products or operations that exist/operate outside of the United States.
