The Tollway is seeking a solution (System) that utilizes a world class platform, incorporates best practices for a robust, scalable, flexible, and secure back-office architecture that is easily adaptable to innovation with extensive configurability and interconnectivity of sub-components, third-party services, and payment options. Tollway wants to provide its customers with intuitive, optimized, and integrated self-service options, and provide its staff with streamlined and automated operations, via an application that performs quickly, accurately, and securely. The Tollway expects the System to support technology growth for additional Tollway services and have configurable and flexible Application Program Interfaces (APIs) for third-party interfaces and payment services. The System should allow for ease of big data analysis and modifications to Business Rules and provide Tollway staff with the technical tools to support excellent customer service. The Tollway encourages innovation as well as the use of tolling and complementary industry available tools within the proposed solution...
