The Chicago Housing Authority (CHA) is seeking proposals from qualified resellers to provide a comprehensive service agreement for its APC GALAXY 5000 Uninterruptible Power Supply (UPS) system. This agreement includes a three-year preventive maintenance service plan and a one-time battery and capacitor replacement. Performance of Work Contract period shall be for X year base term from the Effective Date of the contract. The Effective Date of the contract is the date on which the original contract is executed by CHA. The contract may be amended in writing from time to time by mutual consent of the parties. 2.2 Three-year Preventive Maintenance Service Agreement (72 Batteries): The reseller shall propose a three-year preventive (November 1, 2025-October 31, 2028) maintenance service agreement for the identified UPS system, encompassing the following service categories and requirements: • Battery Preventive Maintenance Service: provide a comprehensive inspection of the battery system to check optimum battery life and system performance to ensure the system operates within manufacturer specifications. • Enhanced Remote Monitoring and Management: provide advanced remote monitoring and management capabilities for the UPS system, offering features such as proactive alerts, performance data analysis, and remote diagnostics, equivalent to or better than APC EcoStruxure Asset Advisor Service Upgrade to Factory Warranty or Existing. • Comprehensive Critical Power and Cooling System Maintenance: maintenance service for the UPS system and associated critical power and cooling components, including advanced technical support and on-site services, comparable to or better than Schneider Electric Critical Power & Cooling Services Advantage Ultra Service. • Expedited On-Site Service Response: service response time of four hours or less for critical issues affecting the UPS operation, equivalent to or better than APC On-Site Service 4 Hour Response Upgrade. • Flexible Maintenance Scheduling: 7x24 preventive maintenance scheduling services to minimize disruption, equivalent to or better than APC 7X24 Scheduling Upgrade. One-Time Battery and Capacitor Replacement: The reseller shall propose a one-time replacement of batteries and capacitors for the identified UPS system, including the provision and installation of components that are compatible with and meet or exceed the specifications of the following (manufacturer part numbers are provided for reference): • Replacement Batteries: 72 third-party compatible battery modules (reference: QWBATT-QMSC27538- NSUSD) • Battery Replacement Service: Comprehensive on-site service for the removal of 72 old batteries and installation of new ones (reference: WBATTREPLC-G5-00), including extended service support for the 72 new battery installation (reference: WUPGBATRPL7-UP-02) • Battery Disposal: Environmentally responsible disposal and recycling of the replaced batteries (reference: WBATTDISP). • DC Capacitor Kit: A DC capacitor kit suitable for a large (80-120kVA) UPS system (reference: 0J-0M34001097AA). • Individual Capacitors: Specific high-voltage capacitors as required for the UPS system (reference: 0J-234- 3105SE, Qty#2). • Printed Circuit Board Assembly Spare (PCBA): A replacement PCBA critical for the UPS operation (reference: 0J-0P3822). • Capacitor Replacement Service: Comprehensive on-site service for the replacement of AC input and output capacitors (reference: WCAPREPLC-G5-00, WUPGCAPRPL7-UG-02). • AC Input Capacitors: AC input capacitors suitable for a large (approximately 130kVA) UPS system (reference: 0J-0M-3400251800AB), Quantity: 1, Manufacturer Part Number: WACINCAP-G5-00. • AC Output Capacitors: AC output capacitors suitable for a large (approximately 130kVA) UPS system (reference: 0J-0M-34002520AC), Quantity: 1, Manufacturer Part Number: WACOUTCAP-G5-00.
