Software: • Licenses for a minimum of 30 users • A web-based solution accessible by desktops, laptops, tablets or mobile devices • Automated request intake with customizable forms and workflow management and approvals • Role-based permissions with user authentication and permissions • Advance search and filtering functionalities for case management • Secure redaction tools to manage personal identification information (PII), sensitive information and automated exemption codes • Integration capabilities with Outlook • A centralized request tracking, assignment, and status updates • Secure storage, indexing, and retrieval of FOIA records • Built-in analytics with real-time dashboard and reporting • Compatibility with existing enterprise systems (email, document storage) Training and Support: • Provide implementation and configuration support • User training and guideline documentation
