The Chicago Housing Authority (CHA) is seeking bids from a qualified seller to provide a software solution for Short Message Service (SMS), Multimedia Messaging Service (MMS) for image-based/extended content, and automated voice calling (robocalling) capabilities. CHA Access 24 hours/7 days a week: 75-80 Users • Estimated annual SMS: 500,000 • Estimated annual MMS: 25,000 • Estimated annual robocalls: 470,000; Responding vendors are required to provide a timeline for implementation/set-up with along with their initial submission. A 30–45-minute demonstration to CHA key stakeholders will be arranged prior to award. Pricing may be submitted for All scope parameters. However, vendors may submit separate pricing for A. SMS & MMS or B. Robocalling only.
