Department Mission and Priorities As the City of Chicago’s primary social services funder and administrator, the Department of Family and Support Services (DFSS) manages a comprehensive, client-oriented human service delivery system that employs a holistic approach to improving the quality of life for our most vulnerable residents. DFSS administers resources and provides assistance and support to a network of over 350 community-based organizations. The DFSS mission is: Working with community partners, we connect Chicago residents and families to resources that build stability, support their well-being, and empower them to thrive. DFSS’ priorities are to: Deliver and support high quality, innovative, and comprehensive services that empower clients to thrive Collaborate with community partners, sister agencies, and public officials on programs and policies that improve Chicagoans’ lives and advance systemic change Inform the public of resources available to them through DFSS and its community partners Steward DFSS’ resources responsibly and effectively
