Specifications include, but are not limited to: Network Support:
o Contractor will examine and become familiar with the client’s current technology,
application portfolio and data architecture crucial to the overall process.
o Contractor will document and fine tune the client’s network and ensure it performs
efficiently and continuously. Will monitor the network and track whether the servers,
UPS, workstations, and network infrastructure are running and will immediately send
alerts if trouble occurs.
o Contractor will perform routine health checks on Printers, Servers and Desktop Units
o Contractor will clean hardware, once a year, to refresh system