Specifications include, but are not limited to: The University is seeking a qualified Contractor to furnish financial resources, management, labor, equipment, goods, services, and supplies necessary to manage and operate the two locations of the VandalStore, academic bookstores that serve the university.
The VandalStore is an integral part of the Auxiliary Services offered at the University. The University’s overall goal in seeking out a Contractor to provide VandalStore management services is to ensure the highest level of financial effectiveness, service, and satisfaction is being provided to the campus. Products and services, including the prices and quality of those offerings must promote confidence that the University’s community is obtaining the best possible combination of quality, customer service, and value, hence “Striving Boldly to Better the Vandal Experience.” We fully expect our Contractor to be dedicated to the Students, Staff, Faculty, Alumni, Visitors, Clients, Customers, and the University Community.
In order to achieve the goals of the University’s VandalStore the Contractor shall adopt the objectives listed below in managing the VandalStore locations. These objectives are intended to preserve the integrity of the operation, but not to restrict creativity or competition. Bidders are encouraged to propose practical, innovative improvements to VandalStore programs and operations that emphasize quality and economy of price to the consumer. It is our mission to offer the most affordable options to our students while providing best-in-class service.