Specifications include, but are not limited to: 1. Provide services to the Department for the Certified Adoption Program (CAP). This will include reviewing home studies, progress reports and other associated documents to assist in the oversight of The Department’s CAP. a. The Contractor must respond to all emailed requests from the Department within two (2) business days. 2. Provide services as a case reviewer for Idaho’s Case Record Reviews (CRR). This includes participating in multiple reviews abiding by the provisions of their contract with the Department and a confidentiality of information provision. (All CRR agency-related information reviewed or discussed during a CRR is confidential.) Services provided must include review of OSRI, coaching and collaboration with the Department’s review teams, QA team, and state lead, participating in state training as requested by the Department, and ongoing support work for Idaho’s CRR as a Case Reviewer. a. This work will take place in the Department’s offices in Regions 3 and 4. b. Each CRR session will be one (1) full work week, approximately forty (40) hours.