Specifications include, but are not limited to: 1. Leverage E-Rate Category 1 funding to provide layer 3 managed service for the school district’s Wide Area Network. Connections will be made to the existing network infrastructure inside each of the following locations, at the address listed, and using at least the specified connection bandwidth a) Connection bandwidth should be scalable to adjust to increased or decreased usage. b) Connections are to be made using fiber optic transmission media and Ethernet transmission technology. c) Each building is to be logically connected to two separate and resilient aggregation locations to ensure continuity of service in the event of an interruption of service at a single location. d) Service provider must leverage multiple underlying fiber providers within the county to ensure that an interruption in service by a single underlying fiber provider does not impact all buildings at once. e) Service provider must supply managed hardware at each end site that will have specific capability to provide end-to-end Quality of Service (QoS) throughout the network to support the district’s own VoIP calling environment. f) Network topology must be capable of multicast transmission across network segments, VLANs and between buildings to support audio and video protocols. 2. All provided network services must meet the following service standards: a) 24x7x365 proactive network monitoring and advance service impact notification. b) 24x7x365 immediate access to second tier-quality help desk / technical assistance center. c) 4 hour service restoration commitment in the event of an outage/cut fiber. d) Access to online tools and reports to monitor support ticket status and network utilization statistics. e) Unlimited and timely moves, adds, and changes related to network configuration changes. f) Dedicated local account management. g) Dedicated engineering resources, knowledgeable with the entire infrastructure and able to provide expedited troubleshooting processes. h) The selected vendor will comply with local building codes and typical industry IEE 802 standards for installation of any components and services.