Specifications include, but are not limited to: • For the Thermo Electron HPLC and IC instruments, the vendor shall: 1. Provide factory-trained service engineers to perform the needed repairs to the various parts of the system in the case of instrument breakdown. The use of a service provider that is not factory-trained is not acceptable. 2. Provide all consumables, supplies and genuine manufacture’s replacement parts required to complete the service repair. All replacement parts shall be new and not refurbished. 3. Provide one (1) on-site preventative maintenance service visit during the duration of the contract to maintain the instrument at original factory specifications. This preventative maintenance visit shall be scheduled on a mutually agreed upon date. 4. Provide Thermo Electron software updates as they become available and technical support for both instrument control and the data acquisition as needed.