Specifications include, but are not limited to: The ancillary services, have included, but were not limited to, project management, voting system maintenance, testing, deployment, and storage; election setup including ballot creation; ballot printing and delivery; election day official training and educational materials; election day support such as troubleshooting by phone and in the field, operating the vote counting system, and tabulation of results; and post-election support. These services typically resulted in an on-site presence of the voting system vendor from May to the end of November in even numbered years, when a regularly scheduled Primary Election and a General Election are held. This on-site presence consisted of a mixture of subject matter experts from the vendor and seasonal staff that they hired locally to support the use of the voting system.