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Provide Electronic Credit Card Payment Processing Services to the Department of Water Supply


Location
Hawaii
Publication Date
06/02/2020 03:23 PM EDT
Closing Date
07/01/2020 08:00 PM EDT
Issuing Organization
County of Hawaii
Solicitation Number
Description

Specifications include, but are not limited to: DWS is requesting proposals from qualified and experienced bidders to provide electronic payment processing services to be used by DWS customers to pay DWS water bills. Services selected for implementation by DWS must be personalized to DWS, and be fully operational, supported, maintained, modified, updated, and secured by the selected bidder over the duration of the contract at per transaction fees proposed. Proposals must include both; 1) an interactive voice response (IVR) service that allows DWS customers to pay DWS water bills by phone, and 2) a website for DWS customers to access in order to pay DWS water bills β€œon-line.”

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