Specifications include, but are not limited to: A service provider should have the capability to conduct and implement the following: 1. Intake: Service providers should have the capacity to intake Native Hawaiian lessee, applicant or households. 2. Financial and Housing Affordability Analysis: Review financial information submitted by the Native Hawaiian lessee, applicant or households to determine financial and housing affordability. 3. Action plan: A plan that outlines what the Native Hawaiian lessee, applicant or household will do in order to meet their housing goal. 4. Follow-up: The service provider will contact the Native Hawaiian lessee, applicant or household within two weeks of the referral, and determine progress and/or determine if the Native Hawaiian lessee, applicant or households requires any additional services and/or support. 5. Reporting: A report is provided to DHHL on the Native Hawaiian lessee, applicant or household assisted.