Specifications include, but are not limited to: Audit Scope. The scope of the Audit is to conduct a fiscal and performance audit to review the ITSD's organizational structure, procedures,, and software applications. At a minimum, the Audit shall: i. Obtain confidential feedback on the ITSD's operations from Department employees and other County departments. ii. Analyze the ITSD's overall staffing, including how positions are utilized to fulfill its goals. iii. Review the internal organizational structure and span of control of the ITSD. Determine whether the responsibilities of the various sections are appropriate, clearly delineated, and have the proper oversight by appropriately trained and experienced managers. iv. Review the MAPPS project, including a review of all contracts and agreements. Determine whether the scope of the contracts are being met; reasons for the delay of implementation; and a review of cost overruns, change orders, and contract amendments. v. Review the HR/Payroll system project, including a review of all contracts and agreements. Determine whether the scope of the contracts are being met; reasons for the delay of implementation; and a review of cost overruns, change orders, and contract amendments. vi. Review the software and hardware replacement and upgrade policies, including the managed services agreement.