Specifications include, but are not limited to: 1. Maintain Foreign-Trade Zone (FTZ) desktop/laptop system software and hardware, ensuring the systems are operating properly within industry standards and guidelines. Perform all necessary installations, configuration and testing of computer hardware and software. Computer systems consist of: a. Sixteen (16) PC desktop systems; and b. Two (2) PC Laptop systems. Note that the desktops and laptops may be upgraded as new OS become available. 2. Troubleshoot and resolve hardware, software and operating system issues relating to desktop systems, servers, peripherals and network systems. 3. Offer recommendations for new system upgrades, network services, and other technology to help the Foreign-Trade Zone run more efficiently. 4. Provide system maintenance and connectivity support to the Foreign-Trade Zone’s specialized security system located at the Pier 2 facility.