Specifications include, but are not limited to: COLLECTION
1. The Offeror shall accept payments directly from patients, guarantors, and third-party
payors and within one (1) business day, deposit such payments into the State’s
lockbox account and forward accumulated revenue to the State on a weekly basis.
The expense of the lockbox shall be paid by the Offeror. The Offeror shall post
payments to the patient records within one (1) business day of receipt.
2. The Offeror shall have the capability to accept paper checks as a form of payment as
well as other payment options such as electronic fund transfer, credit card, debit
card, and online payment.
3. The Offeror shall coordinate all disputed claims with the designated EMSIPSB
representative. Copies of any complaints received by the Offe